Question 1

What services does Water Doctor offer?

Accepted Answer

Water Doctor provides comprehensive water treatment solutions including water softeners, whole-home filtration systems, reverse osmosis systems, commercial water treatment, industrial solutions, and PLC programming services. We also offer water quality testing, professional installation, and ongoing maintenance services for both residential and commercial clients.

Question 2

How do I know if I need water treatment?

Accepted Answer

Common signs you may need water treatment include: white scale buildup on fixtures, spots on dishes after washing, dry skin and hair after showering, reduced soap lathering, high water bills due to inefficient appliances, and unusual taste or odor in your water. You can also use our free water hardness checker tool or schedule a professional water assessment.

Question 3

Do you offer free water assessments?

Accepted Answer

Yes, we offer free water assessments for both residential and commercial properties. Our experts will test your water quality, assess your specific needs, and provide personalized recommendations. Contact us to schedule your free assessment today.

Question 4

What areas do you serve?

Accepted Answer

We serve the Greater Toronto Area (GTA) including Markham, Toronto, Mississauga, Brampton, Vaughan, Richmond Hill, Oakville, Ajax, Pickering, Whitby, Oshawa, Burlington, and surrounding areas. We also provide services throughout Ontario and across Canada for commercial and industrial clients.

Question 5

How long has Water Doctor been in business?

Accepted Answer

Water Doctor has been providing water treatment solutions since 1985. With over 40 years of experience, we're one of Canada's leading water treatment companies, serving thousands of satisfied customers across the country.

Question 6

Are your products certified?

Accepted Answer

Yes, all our products are certified by leading organizations including NSF International, WQA (Water Quality Association), CWQA (Canadian Water Quality Association), UL, CSA, and Gold Seal. We only offer products that meet the highest quality and safety standards.

Question 7

Do you provide installation services?

Accepted Answer

Yes, we provide professional installation services for all our water treatment systems. Our certified technicians ensure proper installation, system testing, and provide training on how to use and maintain your new system. Installation is included with most system purchases.

Question 8

What kind of maintenance do water treatment systems require?

Accepted Answer

Maintenance requirements vary by system type. Water softeners typically need salt refills every 1-3 months and annual servicing. Filtration systems need filter replacements every 3-12 months depending on usage and water quality. We offer maintenance reminder services and scheduled maintenance programs to keep your system running optimally.

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Water Quality Testing

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Water Softener Systems

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